Puppy Dog Ears & Tail

DA2421

We can no longer guarantee postal orders in time for Christmas. Click and Collect for Kensington still available until Christmas Eve 4pm.

For orders over £50, standard delivery is free.

Click and Collect (Free)

Click and collect is available from all our of stores. Your order should be in our stores within 3 working days for Kensington and Cobham, and 7 working days for Horsham. We will contact you when your order is ready to collect.

Standard delivery (£4.95)

You should receive your parcel within 3 - 4 working days, this is via Royal Mail parcel post.

Express delivery (£9.95) - Unfortunately we are unable to offer Express Delivery for the time being.

You should receive your parcel within 24 - 36 hours, this is via Royal Mail Special Delivery.

Please note that express orders placed before 2pm will be sent that day (Monday - Friday), orders placed after 2pm will be despatched the following working day.

If you require your goods sooner please call us on 020 7937 7201 Monday - Friday, 9am - 5.30pm.

If any items are out of stock you will be contacted by phone or e-mail, alternatives offered.

Unfortunately, due to reliability and postage costs we do not deliver outside the UK.

*Please note

Working days are Monday to Friday excluding weekends and Bank Holidays. The above delivery dates are for mainland addresses and should only be used as a guide. They are updated regularly and are pretty accurate for most parts of the country, but if you live in a remote area, Ireland, the Highlands or any of the off islands please allow at least one extra day.

If for any reason you wish to return or exchange an item, you can providing we receive it within 28 days from the date of the delivery. The goods need to be in perfect condition, with the original packaging and original invoice/receipt. You can return to any of our shops or post back to

Non Stop Party Shop Ltd
214-216 Kensington High Street
London
W8 7RG

Please note that Non Stop Party Shop Ltd will not cover the cost of returning items unless faulty, damaged or wrongly supplied. We are unable to offer refunds for seasonably branded products.

This does not affect your statutory rights.